Seen is built by one person, so you will get a human answer. Email [email protected] and we usually reply within two business days.
My partner's answer isn't showing. Answers open only when you have both answered the same question. Use Refresh on Today. If you are both sure you answered, check that you are connected to the same couple on the You tab.
I paired with the wrong person. Contact support before sharing more content. You can request account deletion from You; this ends the connection.
I didn't get a notification. The current app does not send push reminders. Open Today to see your daily question.
I forgot my password. On the sign-in screen tap "Forgot password?" and we will email you a reset link that opens the app.
Can I use Seen on two phones? Yes, sign in with the same account. Unsealed drafts stay in memory and can be lost when the app closes.
Export everything from You → Prepare my data export. Delete your account from You → Delete account, or on the web at seenapp.so/delete-account. Deleting your account does not cancel an App Store or Google Play subscription; manage those in your store account.
Seen is not an emergency service. If you are in immediate danger, contact local emergency services when it is safe to do so. You can request account deletion from You. This ends the connection and removes your authored answers from the active service. Copies another person has already saved cannot be recalled.
Email [email protected] with your phone model, app version and what you expected to happen. Please don't include your answers unless you want us to see them.