Seen exists so two people can say honest things to each other. That only works if your words are safe with us. This page explains, in plain language, what we store, why, and what we never do.
Seen is operated by Makersolo (Brian Graf), United States. Contact us about privacy or your account at [email protected].
| Data | Purpose and storage |
|---|---|
| Account email, password hash and sign-in sessions | Supabase Auth manages sign-in, account confirmation, recovery and access to your account. Account messages are sent through Amazon SES. |
| First name, optional pronouns and adult confirmation | Your profile identifies you to your partner. We store your 18+ confirmation, not a date of birth. |
| Relationship membership and invitations | These connect two separate accounts. Invite previews show the inviter's name so you can confirm the connection. |
| Answers, reactions and requests | These provide the shared conversations and request history. Answer text is encrypted at rest. Requests and reactions are stored in the database and shared within your relationship. |
| Question date, time and time zone | These determine your daily question. The current app creates the question when you open it; push reminders are not enabled. |
| On-device data | Native sign-in credentials, saved favorite IDs and deletion recovery receipts use device-local secure storage. Browser sign-in sessions and favorites stay in memory; a deletion recovery receipt is saved in your browser so you can check an interrupted request. Unsealed drafts stay in memory and may be lost when the app closes. |
| Purchases, when enabled | RevenueCat, Apple or Google will process purchase information. Seen uses a random per-account RevenueCat identifier and verifies membership on the server. Purchases are currently disabled. |
| Technical and security information | Hosting, authentication and device providers may process IP addresses, request logs and diagnostics to operate and secure their services. Please do not include private answers when contacting support unless you intend to share them. |
Your partner can see your profile and shared requests. A daily answer is revealed only after the server records a reveal. Passing on a question can also complete your side of the daily interaction. Seen has no public feed or discovery.
Encryption at rest is not end-to-end encryption. Authorized backend operators can technically decrypt answers. We do not send your answers or requests to an AI service through the app, and the app has no advertising integration. Service providers still process the information needed to run their services.
Exports, screenshots or other copies already saved by a partner cannot be recalled. Do not use Seen to store information that would put you at risk if another person saw it.
These providers operate under their own service and privacy terms. We may disclose information when required by law or to address abuse and security incidents. We do not sell your personal information.
You can request deletion from You → Delete account, or from the web deletion page. You must confirm your password. The request removes your profile and your authored answers, reactions and requests from the active service, ends the connection and revokes account sessions. Your partner's own writing remains theirs. The remaining sign-in record is queued for removal by a worker that runs every five minutes; failures are retried.
A random recovery receipt remains on your device and its server-side hash expires after seven days. The encrypted deletion-email address is removed after successful delivery, or expires after seven days. Deleting an account does not cancel a store subscription. Purchase records retained by Apple, Google or RevenueCat are subject to those providers' requirements and deletion processes.
Content associated with an ended connection is scheduled to become eligible for purge after 30 days. Provider backups, security records and records required by law can have separate retention periods. We cannot promise immediate removal from those systems. Contact us about a specific retention or access request.
Use You → Prepare my data export to export your data, and You → Delete account to request deletion. For account corrections, a relationship problem, provider-record erasure or another privacy request, email [email protected]. We may ask you to verify account ownership before acting. Depending on where you live, you may have rights to access, correct or delete personal data, restrict or object to processing, and complain to a data-protection authority.
Seen requires an 18+ self-attestation and is not designed for children. It is not therapy or an emergency service. Network requests use HTTPS and backend access is controlled by authenticated functions. Protect your device and account credentials. Report security concerns to [email protected].
If this policy changes in a way that matters, we will tell you in the app before the change takes effect. Older versions are available on request.